Frequently Asked Questions
Everything you need to know about your FENITY shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free standard shipping on all orders over $75. Expedited shipping options are available at checkout for an additional fee.
What is your return policy?
We want you to love your FENITY pieces. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or store credit.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between structured denim and stretch fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my FENITY garments?
To ensure longevity, we recommend following the care label instructions inside each garment. Generally, we suggest washing cold and hanging to dry to maintain fabric integrity and color vibrancy.
Can I track my order once it has shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.